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Insurance and excess

What is included

Your final price includes third-party liability and collision damage waiver. This reduces your financial responsibility to the excess shown below.

Economy & Compact: €1500


SUV & Van: €2,500

You can reduce your liability to €0 with our premium cover. From €18 per day. This cover is optional and shown clearly at checkout.

Tyres and wheels


Windscreen and glass


Underside and roof
Interior damage or strong odours


Lost or damaged keys
Wrong or contaminated fuel


Negligence, off-road use or use in areas that are closed to traffic


Driving under the influence of alcohol or drugs
You can add Windscreen and Tyres cover if needed.

Ask on WhatsApp before booking and we will confirm the price for your dates.

Stay safe and move to a secure spot if possible


Call local police for a report if there is any third-party damage or injury


Take photos of the scene and the car


Do not admit fault at the scene


Call or WhatsApp us so we can guide you.

Rental agreement
Insurance card and Green Card if cross-border is authorised


Emergency and roadside assistance numbers

Deposit policy

How deposits work

We place a pre-authorisation on your card at pickup. We do not take the money. We release the hold at return when the car is handed back in the same condition and fuel policy is met.

Economy: €300


Compact: €500


SUV and Van: €800

Main driver must present a valid credit card in their name


Visa and Mastercard accepted.


Debit cards may be accepted on request if you take zero-excess cover


We release the pre-authorisation at return.

Your bank decides when the funds show as available.

Most banks show the reversal within one to seven days.

Some banks take longer at weekends or public holidays.

Use the same card you booked with


Make sure there is enough limit for the deposit and your trip


If your bank shows a pending hold for longer than seven days, call them and quote the authorisation code from your receipt.

Cross-border travel

Many travellers rent a car in Mostar and drive to Croatia or Montenegro. We make it simple.

Where you can go

 Croatia: included by default

Montenegro: available as an add-on

Serbia: available as an add-on

Other countries: ask before booking so we can check insurance

A Green Card is the international proof of insurance. We provide it when cross-border is authorised. Keep it with your rental agreement.

Croatia: included


Montenegro or Serbia: from €25 per rental


Other countries: price on request

Bosnia and Herzegovina: no vignettes.

Some roads have toll booths where you pay by card or cash.

Croatia: motorways use toll booths.

Keep your ticket and pay when you exit.

Slovenia, Austria, Hungary and some others use vignettes.

If you plan to enter those, you must buy a vignette before using the motorways

Cross early morning or late evening for shorter waits in high season.

Avoid Sunday evenings and holiday peaks when possible


Have passports, driving licences, rental agreement and Green Card ready


If you have a one way to Croatia, place the motorway ticket and fuel receipt in the glovebox when you return the car

Some regions may be restricted due to insurance. If you plan to visit Kosovo or non-EU areas that are not listed, ask first so we can confirm in writing.

One way rentals

Within Mostar

City to airport or airport to city: free

Sarajevo, Banja Luka, Tuzla and others: from €60

Split or Dubrovnik: from €120


Zagreb or Zadar: from €140

Prices vary by car class and season. Choose your pickup and return locations in the booking form and the fee will display before you confirm.